Refund Policy

We understand that circumstances may arise requiring changes to your travel plans. Our Refund Policy is designed to provide clarity and transparency to ensure a seamless process for our valued guests. Please review the following guidelines:

1. Cancellation and Refund: In the event of a cancellation, we follow a tiered refund system based on the notice period provided. Guests are eligible for a full refund if the cancellation is made within the stipulated timeframe, as outlined during the booking process. Refunds are processed using the original payment method.

2. No-Show and Partial Refunds: Failure to check in without prior notice may result in a no-show status. No-shows are subject to a cancellation fee, and refunds, if applicable, will be processed based on the terms outlined in our policy. Additionally, partial refunds may be considered in certain circumstances, and these decisions are made at the discretion of MPN Resorts & Hotels. We strive to provide flexibility while maintaining fairness to both our guests and our commitment to operational excellence. For specific details related to your booking and refund eligibility, please refer to your reservation confirmation or contact our team at booking@mpnresorts.com.

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